Overview

Overview

• What is discovery+?
• What are the differences in content between citytv+ and discovery+?
• What does discovery+ include?
• What kind of plans are available with discovery+ and how much do they cost?
• What devices are discovery+ available on?

Accounts & Billing

• What plans are available?
• Subscribing to discovery+ through TELUS
• How do I cancel my subscription?
• Will I get a refund if I cancel?
• Which credit cards do you accept?
• I forgot my password. What do I do?

See all 8 articles

Watching discovery+

• How do I activate my device?
• What can I watch on Discovery+?
• What devices will I no longer be able to watch on?
• What devices can I stream discovery+ on?
• Can I watch live channels?
• Can I download shows or movies to watch offline?

See all 12 articles

Troubleshooting

• I forgot my password. What do I do?
• What devices are discovery+ available on?
• Why is some content missing?
• How do I activate my device?
• I'm experiencing buffering or playback issues -- how can I fix them?

Profiles

• How many profiles can I have on one account?
• Does discovery+ offer parental controls?
• How do I create a kids profile?

New D+ App

• What are the differences in content between citytv+ and discovery+?
• Why are none of my watch settings retained?
• Will I need a new account if I've used discovery+ before?
• What devices are discovery+ available on?
• What devices will I no longer be able to watch on?
• Why do I need to download a new discovery+ app?

See all 7 articles